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FAQ

   1/ What is your cancellation policy?

At the moment we offer free cancellation.

   2/ Do you have parking on site?

We have car park in shopping center and also outdoor car parking area.

   3/ What if my gels chip?

We offer a 7-day guarantee on our gel services! If for some reason, your gel mani chips within 7 days of your service, we are happy to provide a complimentary gel fix to the affected nails. The gel color must be the same as the color you received during your original service.

   4/ How do you sterilize your tools?

Nail clippers, cuticle pushers and cuticle clippers are soaked in a hospital grade cleaning agent, and then placed in a medical grade auto-clave before each use. They are then sealed in a packet and opened in front of our clients before each session. Nail files, pumice stones, buffers and toe separators are all single use items and can be taken home at the end of each session.

   5/ Can my hands and feet be done at the same time?

We understand you have a busy schedule and are happy to accomodate your needs. Yes, we can perform both services at the same time but just let us know your preference at the time of booking so we can make sure there is enough space available.

   6/ Do you take walk-ins?

Walk-ins are always welcome. However, we do get very busy and cannot guarantee availability. We definitely recommend making an appointment.

   7/ What kind of payment do you accept? Can I tip on credit/debit card?

We accept cash, all credit/debit cards and apple pay. And yes, you can add gratuity on the card.

   8/ Do you charge for gel removal?

We do charge for old gel removal when you get a new gel service. If you switch to regular polish, we will charge ...

   9/ Do you charge for Dip Powder/Acrylics/Hard Gel removal?

Removing nail enhancements can be very time consuming, therefore we charge an extra. Please let us know at the time of booking if you need removal so we can plan ahead.

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